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ABOUT OPEN SEAS
EFFICACITY We're Open Seas. A technology consulting firm founded on years of industry experience, strategic vision, and an obsessive commitment to customer service.

Open Seas are specialists in business systems from around the world. As a bridge between customers and suppliers, we aim to find the best technical solutions to meet your business needs. We have the ability to offer software that meets your exact requirements, we offer solutions to best fit your needs.
SIMPLICITY No call centres or telephone mazes. Just simple direct access to people who can actually help you. Our network of suppliers and resellers, backed up by our own team of experts and experience, will help to keep your systems up and running.

With 25 years experience, we ensure your software is valuable to your business
- helping improve performance, efficiency, quality, and of course profitability.
CONTACT US
  • Open Seas (UK) Ltd The Old School House, The Causeway, East Hanney Oxfordshire OX12 0JN United Kingdom
  • +44 (0)1235 537391 or USA (650) 900 4607
  • +44 (0)1235 535168
  • info@openseas.co.uk or support@openseas.co.uk
News

SureSync v8.0.24 released

24 Apr 2018
SureSync v8.0.24 released

 


File Synchronisation 
  • In rare timing circumstances, where dozens of path loss events were occurring in rapid succession, the was possible for orphaned file copies to not be released properly. This could eventually cause actions on the Job to stop or nearly so. This has been fixed in 8.0.24.
  • In rare instances, an I/O cancel request could make an agent become unresponsive. This has been fixed in 8.0.24.
 


Download the new version
here

It is possible to run the HP3000 beyond 2027

10 Apr 2018
US based Beechglen has managed to extend the drop dead date built into the HP3000 MPE/iX operating system extending it to 2038

Read more from them here


SureSync v8.0.23 released

2 Apr 2018
SureSync v8.0.23 released

 


File Synchronisation 
  • A fix has been made to backup root purging. In certain circumstances, files might not be purged correctly. This has been fixed in 8.0.23.
  • In certain timing circumstances, a VSS open could take an unexpectedly long amount of time and lead to a timeout. This would result in "ServerA lost connection to ServerB” type message and an unnecessary path drop. This has been fixed in 8.0.23.
  • In a multi-way Rule with Advanced Open File Support (VSS) enabled, if you opened a file, made a change, and then copy/paste replaced the current file with an old version of the file while a VSS retry was pending, it was possible to have the newer version "win” and replace the old version. This is very timing and sequence specific. This has been fixed in 8.0.23.
 
SyncCmd  
  • The /E operand has been added to SyncCmd to allow for the testing of all Communications Agents connections stored in the SureSync database into a tab separated output file. Please see the help file for further details.


User Interface
  • When using SQL authentication for the SureSync database, you would receive an authentication error launching the Log Viewer from Enterprise Status. This has been fixed in 8.0.23.
  • A small correction was made to the licensing display. This has been fixed in 8.0.23.
  • The Telerik controls have been updated. This has been fixed in 8.0.23.
     



Download the new version
here

SureSync v8.0.20 released

23 Aug 2017
SureSync v8.0.20 released

 

File Locking  
  • When using the alternate locking method, it was possible for a file rename to produce a loop and not be processed corrected. This has been fixed in 8.0.19.


File Synchronisation 
  • If running a Trial Run on a Job, it was possible to receive System.NullReferenceException and System.InvalidOperationException errors when a backup root thinning operation interfered with normal processing. This has been fixed in 8.0.19.
  • Corrections and optimizations have been made to the process of automatically purging job log records from the database. This has been fixed in 8.0.19.
  • A "System.IndexOutOfRange” error could occur which would cancel a Real-Time Monitor or Schedule. This would occur because of a bad retry record. This has been fixed in 8.0.19.
  • If a large number of open file retries were queued, it was possible for Change Journal event processing to slow down which would cause change events to not be immediately recognized. This has been fixed in 8.0.19.
  • FTP controls have been updated to the latest version. This has been fixed in 8.0.19.

Status Web 
  • Corrections have been made to Status Web to address page loads where an icon might be missing. This has been fixed in 8.0.19.
  • Status Web has been significantly enhanced to include a new login panel, the ability to view Log records and the ability to process alerts. To view logs and process alerts, the web server running Status Web must be able to access the SureSync SQL server. This has been fixed in 8.0.19.
 
SQL Protection 
  • The "Reschedule Point” option was missing from SQL Protection Schedules. This has been fixed in 8.0.19.

SyncLockStatus 
  • In rare instances, when SyncLockStatus is launched automatically after a reboot, it was possible to receive a ‘System.Reflection.TargetInvocationException: An exception occurred during the operation, making the results invalid.’ error. This has been fixed in 8.0.19.

User Interface
  • In the SureSync Desktop, when creating a new Rule for a Job under a Real-Time Monitor, the newly created Rule would show under the Jobs node but not directly under the Real-Time Monitor until the Desktop was launched again. This has been fixed in 8.0.19.
  • Corrections have been made to Enterprise Status handling multiple Schedulers with the same database open. In this scenario, each Job/Schedule/Monitor will list each Scheduler and you will be prompted to select which should execute the item. This has been fixed in 8.0.19.
  • It was possible to receive an "Unrecognized GUID format” error upon launching the SureSync Desktop if bad data was entered into the connection details for a server. Additional validation has been added to the SureSync Desktop to prevent the issue. This has been fixed in 8.0.19.

 

Download the new version here

SureSync v8.0.20 released

23 Aug 2017
SureSync v8.0.20 released
 

Database   
  • If a SQL Server/Client is defined to use only TLS 1.2, a database create would fail. This could occur by creating a new database with the SureSync Desktop or when performing an upgrade. Changes have been made to the database creation process to support TLS 1.2 only environments. This has been fixed in 8.0.20.

Endpoint   
  • With Endpoint, if you remove a configured server and add another one, the connection would establish but the Jobs would not be started until the Endpoint client was stopped and restarted. This has been fixed in 8.0.20.


File Synchronisation 
  • In rare circumstances where an error occurs while enumerating the contents of a folder, it was possible for the Job to hang in some timing and database state conditions. The same error could happen if deleting an encrypted file if there is no prior file history for the file. this has been fixed in 8.0.20.
  • If you have a very large folder scan (usually one that takes longer than an hour) and that scan is interrupted and restarted, it is possible that some subfolder scans could be discarded. After upgrading to 8.0.20, it is recommended to right click on each Schedule/Monitor and select "Rescan files” to ensure all data has been processed. This has been fixed in 8.0.20.
  • When communication between remote agents were routed through the SureSync machine, a large number of transmissions could be queued which could drive up memory and CPU usage when processing a multi-gigabyte file. This has been fixed in 8.0.20.

User Interface  
  • When running from a Job from a Preview, it was possible to receive an "Unexpected error processing file. System.NullReferenceException: Object reference not set to an instance of an object.” This has been fixed in 8.0.20.
  • When deleting an Outbound Connection, a "System.NullReferenceException: Object reference not set to an instance of an object.” message would occur in the SureSync Desktop. This has been fixed in 8.0.20.
     
 

Download the new version here

SureSync v8.0.19 released

17 Jul 2017
SureSync v8.0.19 released

 

File Locking  
  • When using the alternate locking method, it was possible for a file rename to produce a loop and not be processed corrected. This has been fixed in 8.0.19.


File Synchronisation 
  • If running a Trial Run on a Job, it was possible to receive System.NullReferenceException and System.InvalidOperationException errors when a backup root thinning operation interfered with normal processing. This has been fixed in 8.0.19.
  • Corrections and optimizations have been made to the process of automatically purging job log records from the database. This has been fixed in 8.0.19.
  • A "System.IndexOutOfRange” error could occur which would cancel a Real-Time Monitor or Schedule. This would occur because of a bad retry record. This has been fixed in 8.0.19.
  • If a large number of open file retries were queued, it was possible for Change Journal event processing to slow down which would cause change events to not be immediately recognized. This has been fixed in 8.0.19.
  • FTP controls have been updated to the latest version. This has been fixed in 8.0.19.

Status Web 
  • Corrections have been made to Status Web to address page loads where an icon might be missing. This has been fixed in 8.0.19.
  • Status Web has been significantly enhanced to include a new login panel, the ability to view Log records and the ability to process alerts. To view logs and process alerts, the web server running Status Web must be able to access the SureSync SQL server. This has been fixed in 8.0.19.
 
SQL Protection 
  • The "Reschedule Point” option was missing from SQL Protection Schedules. This has been fixed in 8.0.19.

SyncLockStatus 
  • In rare instances, when SyncLockStatus is launched automatically after a reboot, it was possible to receive a ‘System.Reflection.TargetInvocationException: An exception occurred during the operation, making the results invalid.’ error. This has been fixed in 8.0.19.

User Interface
  • In the SureSync Desktop, when creating a new Rule for a Job under a Real-Time Monitor, the newly created Rule would show under the Jobs node but not directly under the Real-Time Monitor until the Desktop was launched again. This has been fixed in 8.0.19.
  • Corrections have been made to Enterprise Status handling multiple Schedulers with the same database open. In this scenario, each Job/Schedule/Monitor will list each Scheduler and you will be prompted to select which should execute the item. This has been fixed in 8.0.19.
  • It was possible to receive an "Unrecognized GUID format” error upon launching the SureSync Desktop if bad data was entered into the connection details for a server. Additional validation has been added to the SureSync Desktop to prevent the issue. This has been fixed in 8.0.19.

 

Download the new version here