Miracle Service - Miracle Service Support
Nexent Innovations' extensive support web site is where you can download
the latest versions of Miracle Service, access TechNotes, view
training videos and search the knowledge base.
Open Seas offer installation and set-up training assistance
to our Miracle Service customers in the UK and Ireland. We also
provide first line technical support to ensure that your company is
up-and-running, and experiencing the benefits of Miracle
Service as quickly as possible.
After the initial implementation, taking out the
optional annual Technical Support Plan will give you continued
product support and upgrades, letting you take full advantage of
all the on-going new features and functionality of the Miracle
Service program. Assistance from our knowledgeable Technical
Support Team is available by phone, e-mail and via remote support
(using our internet-based remote support tool that is designed to
allow us to view your desktop) to clients with annual
technical support contracts.
Having an annual technical support contract is very beneficial,
providing:
- Get Miracle Service software upgrades to ensure that you always
have the latest and most powerful version of Miracle Service.
- Communicate directly with our knowledgeable and helpful
Technical Support Specialists.
- Priority Service is given to customers with technical support
plans.
- Search Nexent Innovation's Knowledge Base for solutions to
commonly asked questions.
- Watch the on-line training videos at Nexent's Video Training Center.
- Submit Miracle Service feature requests for consideration in
upcoming releases of the software.
- Have access to Miracle Service Technotes describing every
aspect of the software from how to import customers, suppliers and
parts list to how to set up the Accounts Exporter.
Click on support@openseas.co.uk
to submit an email to request technical support.
Or telephone: +44 (0)1235 537391