Miracle Service - Mapping & Route Planning
See Routing and Directions to Easily Plan Service
Calls
Miracle Service MapPoint® Link gives you the
power to visualise your Miracle Service business data, integrate
maps into the work you do in Miracle Service and adds routing and
directions to easily plan your service calls to further maximise
your productivity. Field service organisations face many challenges
today: reducing costs, providing accurate routing and directions
and improving customer satisfaction. Miracle Service MapPoint
integration meets those challenges head-on.
Top 5 Reasons to use Miracle Service MapPoint
Link:
1. Save time and petrol money.
Before your technicians hit the road, Miracle Service plugs-in
the day's jobs and using MapPoint you can plots the most efficient
course with turn-by-turn driving directions. Get access to millions
of miles of accurate and current streets and motorways in the U.K.
and Europe to help you optimise your travel time and costs. Quickly
calculate mileage, drive time, and expenses in advance.
2. See your service operation visually.
- See your customer locations on the map and visually identify
them by customer type.
- See all open jobs by job type.
- See the day's jobs and identify them by assigned
technician.
3. Empower your technicians in the field.
Keep destination information at your technician's fingertips
with mobile integration. Send customer "business card" details such
as addresses and phone numbers to your technicians mobile
device.*
4. Visualise your business in a whole new
way.
- Tell a story, visually.
- Insert maps into Word documents and
PowerPoint presentations to illustrate everything from sales and
service performance and customer locations to new business
opportunities.
- Tap into your data
- Create maps from data stored in
Miracle Service and Microsoft Office products.
- Extend your business.
- Take advantage of the extensible
MapPoint object model to build custom business solutions such as
fleet tracking and business intelligence.
- Map business data.
- Create and view sales and service
territories, analyze trends, and evaluate performance by
geography.
5. Use with Miracle Service Blackberry or PocketPC
Portals to get real-time information.*
Handle changes, updates and reschedules in real time as the day
changes. You will optimize your scheduling when you can see
visually which technician is closest and has time available to take
new calls.
* You may be charged a fee by your wireless provider to receive
messages.