Miracle Service - Technician Web Access
Technician Web Portal
New Feature! Electronic signature capture in
the field.
Your field service technicians can log in to Miracle Service
using a dedicated web-based interface. They can view their open
jobs and service history, complete job details in real-time, order
parts and materials, and even capture signatures on their laptops*
for customer confirmation. Signed documents are automatically
stored in Miracle Service with the service ticket for easy
accessibility.
Using a web browser, Technicians can
directly:
- View customer information
- View task ticket information and service history
- Update task tickets directly
- Order parts and materials
- Print work order tickets
- Capture a customer's electronic signature on a completed
service report
Cost Savings:
You'll shorten your time to invoice when your technicians update
job information in the field in real-time. Plus, you'll reduce
confusion over written forms, save on technician and administrator
time - all adding up to big cost savings.
With real-time information you are better positioned to make
more informed decisions throughout your working day.
* Requires Tablet PC, or laptop with a pen-tablet add-on.