Miracle Service - Inventory & Parts Management
Intelligent Inventory Management
Service technicians need ready access to the right parts to be
effective. But an overstocked warehouse can be money down the
drain. A balance between parts supply and demand is key - a balance
easily achieved through Miracle Service.
Our powerful inventory control will maintain an up-to-date spare
parts inventory - both for the warehouse and individual van
(optional) - track usage trends, monitor supply for optimal levels
and ensure proper billing for every part used.
Track both serialised and non-serialised inventory with min/max
settings, dead stock reporting, alternate suppliers catalogues,
superseded items, parts usage reports and much more.
Key Features
- The Right Part for the Job - Indicate the
parts required at time of dispatch to ensure the technician arrives
with the right part and the problem is fixed with one call.
- Reduce Carrying Costs - Identify defective,
outdated or unnecessary parts to drive quality and reduce costs.
Plus, you can identify your most cost-effective spare parts, as
well as items that may be adding unnecessary costs to your
operations.
- Quickly Locate Suppliers for any inventory
item including their unique part numbers.
- Multiple Warehouses (optional) - Manage an
unlimited number of warehouse and truck stock. Reduce your
inventory carrying costs by integrating inventory data across
multiple locations and see parts usage for each technician's
vehicle stock.
- Take Control - RMA, Trials and Loaner Reports
help you to easily keep track of equipment that is on loan, on
trial or returned to the supplier for repair (RMA) and eliminates
the cost of missing equipment.
- Count Stock easily with the simple to use
inventory reconciliation feature.
All these features help to ensure that technicians have what
they need for each service call, resulting in greater first-call
resolution and more satisfied customers. And this, of course,
translates into profit.