Industries Serviced - Security Protection
Security and Alarm Equipment Industry
For companies that install, repair and maintain security
protection systems, Miracle Service has the features to
improve you ability to better manage track the maintenance on your
Access Control, CCTV or Alarm panel systems. Improve your
installation profitability tracking using our Project Work Order
which provides progress payment capabilities. Generate
business opportunities by tracking when alarm panel batteries need
replacement using our Preventative Maintenance module.
You'll gain capabilities that improve every aspect of your
business - from getting technicians to the right place with the
right parts on time, to managing contracts, inventory, billing and
follow up. And when priorities change, the drag-and-drop
visual scheduler makes managing those changes simple and
straight forward. See the list below of favorite Miracle Service
features for Security equipment service companies.
Service Contracts: Service Contracts are a key
component of many service businesses, and with Miracle Service you
can manage them with ease. Dispatchers and technicians can
quickly verify customer entitlements, eliminating the costs of
providing parts and services not covered under contract. Automated
period billings and contract expirations and renewals are at your
fingertips, and management can be certain that Service Level
Agreements (SLAs) are planned for and met. You won't know how you
managed before!
Inventory Management: With complete inventory
management for equipment sales & service companies, Miracle
Service lets you easily track either serialised or non-serialised
parts in your warehouse or on trucks, track usage trends, monitor
supply for optimal levels and ensure proper billing for every part
used.
Miracle Service manages the complete sales and service
life-cycle, from lead generation and quotation, to service
and billing, through repurchase. If you deliver great service to
your customers today, with Miracle Service it can be even better:
proactive, personalised and exceeding expectations.
Miracle Service is packaged modularly so you only pay for the
components you need for your business. Here are some
of the popular features our other Security Industry customers have
selected:
Standard features
- Service Call Management
- Visual 'drag & drop' Technician Scheduling
- Inventory, Parts Management & Stock Control
- Service Contract Administration
- Sales Order Processing & Sales Invoicing
- Purchase Order Management
- Technician SMS / Text Messaging
- Management Reporting
Preferred Optional Features
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AVAILABLE FEATURES