Industries Serviced - Restaurant Equipment

Restaurant Equipment Service
Industry
For companies that repair and maintain restaurant and
commercial kitchen equipment, Miracle Service has the
features to simplify the management of your Preventative
Maintenance and daily service calls. Keeping you customer's
equipment operational is critical and tracking your daily service
calls to completion will help you excel in the eyes of your
customers. Cleaning and Preventative Maintenance management
is simplified with the Preventative Maintenance module.

With Miracle Service you'll gain capabilities that improve every
aspect of your business - from getting technicians to the right
place with the right parts on time, to managing contracts,
inventory, billing and follow up. And when priorities change,
the drag-and-drop visual scheduler makes managing those
changes simple and straight forward. See a list of the
favorite Miracle Service features for Restaurant
Equipment Service companies below.
Equipment Service History: We know
that keeping track of your customers' equipment details and service
history is essential. Miracle Service gives you instant up-to-date
client, equipment and service history information at your
fingertips, plus quick and efficient service technician
scheduling.
Service Contracts: Service
Contracts are a key component of your service business, and with
Miracle Service you can manage them with ease. Dispatchers and
technicians can quickly verify customer entitlements, eliminating
the costs of providing parts and services not covered under
contract. Automated period billings and contract expirations and
renewals are at your fingertips, and management can be certain that
Service Level Agreements (SLAs) are planned for and met. You won't
know how you managed before!
Inventory Management: With
complete inventory management for equipment sales & service
companies, Miracle Service lets you easily track either serialised
or non-serialised parts in your warehouse or on trucks, track usage
trends, monitor supply for optimal levels and ensure proper billing
for every part used.
Miracle Service manages the complete sales and
service lifecycle, from lead generation and
quotation, to service and billing, through repurchase. If you
deliver great service to your customers today, with Miracle Service
it can be even better: proactive, personalised and exceeding
expectations.
Miracle Service is packaged modularly so you only pay for the
components you need for your business. Here are some of the
popular features our other Restaurant Equipment Sales & Service
customers have selected:

Standard features
- Service Call Management
- Visual 'drag & drop' Technician Scheduling
- Inventory, Parts Management & Stock Control
- Service Contract Administration
- Sales Order Processing & Sales Invoicing
- Purchase Order Management
- Technician SMS / Text Messaging
- Management Reporting
Preferred Optional Features
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AVAILABLE FEATURES