Industries Serviced - Office Equipment
Office Equipment Industry
As an office equipment dealership, we know that
you're facing stiff competition in a highly demanding market. You
need to pump up profitability. Miracle Service does that for
you - helping you work smarter, cut costs, boost sales, retain
customers and reap higher profits. See the list of favorite Miracle
Service features for Office Equipment dealers below.
Your MPS Future: Almost
every dealership today is enhancing its business with Managed Print
Services. A successful MPS strategy requires the support of a
strong dealer management system. Miracle Service has responded with
MPS enhancements - from sales pipeline management through to order,
contract management and renewals.
Manage More Meter
Contracts: Service and Meter Contracts are a
key component of a dealer's business, and with Miracle Service you
can manage them with ease. Dispatchers and technicians can
quickly verify customer entitlements, eliminating the costs of
providing parts and services not covered under contract. Automated
period billings, meter billings and contract
expirations/renewals are at your fingertips, and management can be
certain that Service Level Agreements (SLAs) are planned for and
met. You won't know how you managed before!
Integration with Print Management
Solutions: Miracle Service integrates with leading
print management solutions to seamlessly upload meter reads
into the Miracle Service database, including: Print Audit™,
PrintFleet™, Print Tracker™, FMAudit™ and more.
Equipment Service History: Keeping
track of your customers' equipment details and service history is
essential. Miracle Service gives you instant up-to-date client,
equipment and service history information at your fingertips, plus
quick and efficient service technician scheduling. 
Inventory Management: With
complete inventory management for equipment sales & service
companies, Miracle Service lets you easily track either serialised
or non-serialised parts in your warehouse or on trucks, track usage
trends, monitor supply for optimal levels and ensure proper billing
for every part used.
Miracle Service manages the complete sales and
service lifecycle, from lead generation and
quotation, to service and billing, through repurchase. If you
deliver great service to your customers today, with Miracle Service
it can be even better: proactive, personalised and exceeding
expectations.
Miracle Service is packaged modularly so you only pay for the
components you need for your business. Here are some of the
popular features our other Office Equipment customers have
selected:
Standard features
- Service Call Management
- Visual 'drag & drop' Technician Scheduling
- Inventory, Parts Management & Stock Control
- Service Contract Administration
- Sales Order Processing & Sales Invoicing
- Purchase Order Management
- Technician SMS / Text Messaging
- Management Reporting
Preferred Optional Features
Office Equipment Dealer Resources
Dealer Management Software to Boost Your Bottom Line
10 Efficiency Boosting Tips for your Service Department
Automating Parts Management
Power-up Your Field Service
SEE ALL
AVAILABLE FEATURES