Industries Serviced - Fire Protection
Fire Protection Equipment Industry
For companies that install, repair and maintain fire
suppression systems, Miracle Service has the features and
capabilities to significantly streamline your operations.
Better manage your inspections and customer equipment deficiencies
to ensure you are not losing revenue opportunities.
Get better control over your inspection documentation and have
it available to prove inspection compliance at the touch of a
button! You'll gain capabilities that improve every aspect of
your business - including contract administration, inventory
control, invoicing and profitability. See a list of the
favorite Miracle Service features for Fire
Protection Equipment Service companies below.
Equipment Service History: We know
that keeping track of your customers' equipment details and service
history is essential. Miracle Service gives you instant up-to-date
client, equipment and service history information at your
fingertips, plus quick and efficient service technician
scheduling.
Service Contracts: Service
Contracts are a key component of your service business, and with
Miracle Service you can manage them with ease. Dispatchers and
technicians can quickly verify customer entitlements, eliminating
the costs of providing parts and services not covered under
contract. Automated period billings and contract expirations and
renewals are at your fingertips, and management can be certain that
Service Level Agreements (SLAs) are planned for and met. You won't
know how you managed before!
Inventory Management: With
complete inventory management for equipment sales & service
companies, Miracle Service lets you easily track either serialised
or non-serialised parts in your warehouse or on trucks, track usage
trends, monitor supply for optimal levels and ensure proper billing
for every part used.
Miracle Service manages the complete sales and
service lifecycle, from lead generation and
quotation, to service and billing, through repurchase. If you
deliver great service to your customers today, with Miracle Service
it can be even better: proactive, personalised and exceeding
expectations.
Miracle Service is packaged modularly so you only pay for the
components you need for your business. Here are some of the
popular features our other fire protection
industry customers have selected:
Standard features
- Service Call Management
- Visual 'drag & drop' Technician Scheduling
- Inventory, Parts Management & Stock Control
- Service Contract Administration
- Sales Order Processing & Sales Invoicing
- Purchase Order Management
- Technician SMS / Text Messaging
- Management Reporting
Preferred Optional Features
- Web
& Wireless Access - For
laptops & mobile devices
- Accounting Integration (Sage
50®, QuickBooks® & more)
- Preventative Maintenance - PM schedule by customer, equipment
or contract
- Period Billing - Auto-generate Service Contract Invoices
- Document Management - Store
electronic documents & images
- Report Designer -
Personalise you customer facing documents & management
Reports
SEE ALL
AVAILABLE FEATURES