Industries Serviced - ATM and Banking Equipment
ATM and Banking Equipment Industry
For companies that maintain ATM and Banking
Machines, keeping those machines operational is critical
for revenue generation. Miracle Service will show
you the profitability of each of your installed machines
and pinpoint the high cost ones that are impacting your
company's profits. By tracking your daily service
calls through completion, it drives the reliability analysis
of each machine giving you critical profitability information.
With Miracle Service you'll gain capabilities that improve every
aspect of your business - from getting technicians to the right
place with the right parts on time, to managing contracts,
inventory, billing and follow up. And when priorities change,
the drag-and-drop visual scheduler makes managing those
changes simple and straight forward. See a
list of the favorite Miracle Service features for ATM and
Banking equipment service companies below.
Equipment Service History: We know
that keeping track of your customers' equipment details and service
history is essential. Miracle Service gives you instant up-to-date
client, equipment and service history information at your
fingertips, plus quick and efficient service technician
scheduling.
Service Contracts: Service
Contracts are a key component of your service business, and with
Miracle Service you can manage them with ease. Dispatchers and
technicians can quickly verify customer entitlements, eliminating
the costs of providing parts and services not covered under
contract. Automated period billings and contract expirations and
renewals are at your fingertips, and management can be certain that
Service Level Agreements (SLAs) are planned for and met. You won't
know how you managed before!
Inventory Management: With
complete inventory management for equipment sales & service
companies, Miracle Service lets you easily track either serialised
or non-serialised parts in your warehouse or on trucks, track usage
trends, monitor supply for optimal levels and ensure proper billing
for every part used.
Miracle Service manages the complete sales and
service lifecycle, from lead generation and
quotation, to service and billing, through repurchase. If you
deliver great service to your customers today, with Miracle Service
it can be even better: proactive, personalised and exceeding
expectations.
Miracle Service is packaged modularly so you only pay for the
components you need for your business. Here are some of the
popular features our other ATM and Banking industry customers have
selected:
Standard features
- Service Call Management
- Visual 'drag & drop' Technician Scheduling
- Inventory, Parts Management & Stock Control
- Service Contract Administration
- Sales Order Processing & Sales Invoicing
- Purchase Order Management
- Technician SMS / Text Messaging
- Management Reporting
Preferred Optional Features
- Web
& Wireless Access - For
laptops & mobile devices
- Accounting Integration (Sage
50®, QuickBooks® & more)
- Preventative Maintenance - PM schedule by customer, equipment
or contract
- Period Billing - Auto-generate Service Contract Invoices
- Customer Web Portal - Customer
self-serve site
- Report Designer -
Personalise you customer facing documents & management
Reports
SEE ALL
AVAILABLE FEATURES